Background exploitation KEV catalog No authentication
CVE-2025-40536

SolarWinds Web Help Desk Security Control Bypass Vulnerability

SolarWinds Web Help Desk was found to be susceptible to a security control bypass vulnerability that if exploited, could allow an unauthenticated attacker to gain access to certain restricted functionality.

CheckOps priority index
7.8/10 Patch within 7 days
Severity8.1
Probability7.4
Exploitation4/5

Severity = CVSS. Probability = EPSS (FIRST). Exploitation = public signals: KEV, EUVD, ransomware, EPSS above 10 %, no account required.

EPSS · today 73.6% higher than 99.5% of CVEs
CVSS 3.1 8.1 AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:
Exploited for 264 days 12 Feb 2026
CISA due date 15 Feb 2026 for US federal agencies

Exploitation probability EPSS · FIRST

05010025 Sep05 Oct15 Oct24 Oct02 Nov
EPSS probability (%)Percentile among all CVEs

Exploitation signals 4 / 5

  • KEV catalog (CISA)12 Feb 2026
  • Exploited in EUVD (ENISA)12 Feb 2026
  • Used by ransomwareno
  • EPSS above 10 %73.6%
  • No account, over the networkyes

What to do

Fix

Apply the vendor’s fix as soon as it is available.

CISA guidance: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Meanwhile

Take the service off the internet or restrict access to it, watch the logs and look for signs of compromise.

Manufacturers (CRA)

Exploited vulnerability in your product: early warning to ENISA within 24 h, then notification within 72 h (Article 14 of the Cyber Resilience Act). The CRA explained

Affected products

Web Help Desk
Affected versions
  • 12.8.8 HF1 and below
Weaknesses (CWE)

Open source packages OSV

Affected libraries according to OSV, with fixed versions.

Timeline

  1. Published

  2. Exploitation reported (ENISA)

  3. Added to the KEV catalog

  4. CISA remediation due date

  5. EPSS peak: 73.6%

References

Other exploited vulnerabilities from the same vendor

  • CVE-2026-28318SolarWinds Serv-U Uncontrolled Resource Consumption Vulnerability
    6.7 · Actively exploited
  • CVE-2025-26399SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
    9.6 · Background exploitation
  • CVE-2025-40551SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
    8.8 · Background exploitation
  • CVE-2024-28987SolarWinds Web Help Desk Hardcoded Credential Vulnerability
    8.8 · Background exploitation
  • CVE-2024-28986SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
    8.9 · Background exploitation
  • CVE-2024-28995SolarWinds Serv-U Path Traversal Vulnerability
    8.8 · Background exploitation

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Sources: CISA KEV · ENISA EUVD · FIRST EPSS · OSV. Public data aggregated by CheckOps, updated automatically. Source texts remain the property of their authors. All exploited vulnerabilities